Privacy Policy

1. Responsible Party

The responsible party for data processing on this website is:

natbatt AG
Obergütschstrasse 24
6003 Lucerne
Switzerland

Phone: +41 76 401 26 46
E-mail: info@natbatt.ch

2. General Information on Data Processing

The protection of your personal data is important to us. We process personal data in accordance with the provisions of the Swiss Data Protection Act (revDSG).

Personal data is all information that relates to an identified or identifiable person. This includes, in particular, name, email address, IP address, or user behavior on this website.

3. Access Data and Server Log Files

When you visit this website, the hosting provider automatically collects and stores information in server log files. This data is technically necessary to deliver the website correctly.

The following data is recorded in particular:

  • IP address

  • Date and time of access

  • Page accessed

  • Browser type and version

  • Operating system

This data is not merged with other data sources and is used exclusively for the technical security and stability of the website.

4. Cookies

Our website uses cookies. Cookies are small text files that are stored on your device.

Some of the cookies are technically necessary to ensure the basic functions of the website. Other cookies are used for statistical or marketing purposes and are only set with your consent.

Cookies are managed via a cookie consent tool. You can change or withdraw your consent at any time.

5. Google Fonts

This website uses Google Fonts to ensure a uniform and appealing presentation.

When you access a page, your browser loads the required fonts from Google’s servers. Your IP address may be transmitted to Google in the process.

Provider:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

More information:
https://policies.google.com/privacy

6. Google Tag Manager

This website uses Google Tag Manager. The Google Tag Manager itself does not process any personal data, but is used exclusively for the administration and deployment of tools such as Google Analytics.

Provider:
Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland

7. Google Analytics

This website uses Google Analytics, a web analytics service provided by Google.

Google Analytics uses cookies to collect information about the use of the website. The information generated by the cookie is usually transmitted to and stored on Google’s servers.

We use Google Analytics with IP anonymization. Your IP address will be shortened within Switzerland or the EU before being transmitted to Google.

Purpose of data processing:

  • Analysis of user behavior

  • Optimization of the website

  • Reach measurement

Legal basis: Consent via the cookie banner

More information:
https://policies.google.com/privacy

8. Contact Form

If you send us inquiries via the contact form, your details, including the contact details you provided, will be stored for processing the inquiry and in case of follow-up questions.

Processed data:

  • Name

  • Email address

  • Content of the message

This data will not be passed on without your consent.

9. WooCommerce and Online Shop

We use WooCommerce to operate our online shop.

As part of the order process, personal data is collected that is necessary to process your order.

Processed data may include:

  • Name, first name

  • Billing and delivery address

  • Email address

  • Payment information (depending on the payment provider)

The data is used exclusively for contract processing and to fulfill legal obligations.

10. Disclosure of Data to Third Parties

Your personal data will only be disclosed to third parties if:

  • you have expressly consented

  • this is necessary for the fulfillment of the contract

  • there is a legal obligation

11. Data Transfer Abroad

Individual data may be transferred to service providers abroad (e.g. Google). These providers commit to maintaining an adequate level of data protection.

12. Duration of Storage

Personal data will only be stored for as long as this is necessary for the respective purposes or as long as legal retention obligations exist.

13. Your Rights

Within the framework of applicable data protection law, you have the following rights in particular:

  • Information about your stored data

  • Correction of incorrect data

  • Deletion of your data, provided that there are no legal obligations to the contrary

  • Restriction of processing

  • Revocation of granted consents

Requests should be addressed to the responsible body mentioned above.

14. Changes to this Privacy Policy

We reserve the right to adapt this privacy policy at any time so that it always complies with current legal requirements.

Status: January 2026